How-To: Upload your documents

How-tos March 19, 2018


How-To: Upload your documents

Are you a little stuck when it comes to new tech? Don’t worry, we’ve got your back.

Here are some simple steps to get you started:

  1. Open your SOCAR app
  2. If you haven’t registered, insert your registration details
  3. Take a selfie of you holding up your I.C./passport (please ensure that all details of your I.C./passport are being shown clearly with your face) 
  4. Snap a photo of your driver’s license/ international driver’s license separately (please check your expiration date before uploading it!)

Note: If you have an international driving license, please take a picture of any necessary documents to verify your license. (This can be retrieved from your respective embassy) or simply check out our Foreigner’s Guide to using SOCAR blog.

If in any case of an upload glitch, heres a quick hack just for you:

Take a selfie/photo from you own camera app and upload your images from your gallery accordingly!

Now, grab your nachos, chips and binge watch a season of Jessica Jones and 24 hours will get by in no-time! It takes 24 hours or less to get your SOCAR account approved, so do upload them soon if you need a car urgently! ?


Got a question? Just ask us in the comments below or drop us a message on our social channels:





  1. Harin

    I have tried 2times to upload my docs

    • SOCAR Admin

      Hi Harin, apologies for not getting back to you sooner. Please write in to us at if this issue persists on your end. Looking forward to hearing and guiding you on this matter.

    • Yousof

      Hi I have tried 2times to upload my docs??

      • SOCAR Admin

        Hi Yousof, please share your e-mail registered in the app, we'll check and help you further for your successful registration. Thanks!

  2. Vilasiny

    Pls cal me.i want became driver

    • SOCAR Admin

      Hi Vilasiny, thanks for your interest in SOCAR. However, we are not a ride-sharing company. We're a car-sharing mobile app service that allows you to book and drive any of the cars available on our platform by the hour, day or week. You can drive from as low as RM8/hour. Learn more from our blog here:

  3. fizah

    i have tried more than 10 times still cannot do it nonsence

    • SOCAR Admin

      Hi Fizah, please reach us at if you still need help about registration. Thanks!

  4. Mohf ashraf

    I can't make a booking ..Because thr approval pending..After that when I login 2nd times my profile thr show me driving license delay..So,can u help me solve the problem.

    • SOCAR Admin

      Hi Mohf, please drop us an e-mail at and we'll help you from there about your successful registration. Thanks :)

  5. Bun Sung A/L Ramai

    I’ve tried almost 5 time to insert my document,but it keeps telling me “there’s some difficulty to verify my license”,what should i do?

    • SOCAR Admin

      Hi Bun Sung, we're sorry for the hassle caused. Do you mind sharing your e-mail registered in the app and we can check and help you further. Thanks!

  6. Aminuddin

    Tried many times. After taking selfie with ic. There is no way I can take a picture of licence

    • SOCAR Admin

      Hi Aminuddin, let us help out. Please drop us your socar email ID on our Facebook Page: SOCAR Malaysia and we'll look into it for you.

  7. Nik maharis

    Not approve

    • SOCAR Admin

      Hi Nik, let us check it out for you. Please drop us a PM on your socar email ID on our FB Page: SOCAR Malaysia

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